My brother rode an older evil twin for years which prompted me to give Bataleon a shot. I purchased an evil twin+ and was super excited to get it out. Two days in ( 1 at lake louise and 1 at revelstoke) and I was absolutely loving this board and then on the third day having it out I did a little butter as I was stopping and the nose snapped clean out from under me. I filled out the warranty form, attached the pictures and waited. A few days later i heard from Kara at Bataleon EU and was told that because the board snapped edge to edge the "warranty team" deemed the damage was due to impact or normal wear and tear and my $810 dollar board would not be covered. Since they wanted to make sure i was taken care of anyways they offered me 40% off of a new board. I tried to plead my case but was told" the factory team has a strict policy about edge to edge cracking as it 100% implies heavy impact."
As that was not the case and after reading other reviews with similar issues this seems to be a trend for bataleon and I would steer people in the direction of a more reputable brand that actually cares about their products. Also wanted to note the terrible response time for customer service, I was lucky to receive 1 response per day which caused the board I was going to give a shot to sell out before I could utilize the discount they offered. But after going through the reviews on many of their products they just don't seem worth the money even at a discounted price.

My previous Bataleon snowboard had delaminated out of warranty. I wrote to their customer services to see if anything could be done and found that they could not have been more helpful, assuring me that the quality control had been rectified on the next generation of boards, so I bought my replacement from Bataleon too!

In March we visited Tomorrowland winter edition and the snow in Alp d'huzes was crap. Too warm, old snow, however I found a piece of 'virgin' snow and started cruising on my Evil Twin '22. Floating like a boss and surfing like the Surfer, my ET did it all.

Being in the moment, I suddenly realised that the steepness of the hill increased rapidly and I stopped instantly...just in time... a few meters further a 30 meter drop popped up. A drop I couldn't see clearly. In a split second I had to make a decission and go further and see if I could find a path or walk back and hope the snow wasn't going to slide.

I decided to take off my board and use is as a support to climb uphill while my feet sunk into the soft snow. Step by step I was getting away from the drop and hoping to find a different trail. Sweating all over in the warm sun. I crossed the top of the hill and put my board back on. The snow was even softer here, but my Evil twin was floating like a maniac...until I found two hickers having a break on the hill. I found the trail back to the Tomorrowland area in the mountain and my buddy came up with one of the best beers I have ever had!

From the festival area I looked back at the spot where I just was and the decission to walk back was the right one....trust your Bataleon and enjoy snowboarding responsibly my friends. #onelove

As Jachym Mahel, the other 1 star review said... the quality just isn't there. I had a delaminating edge, I should be able to beat the crap out of my board without worrying about little things like this. Bataleon may have some cool ideas and boards, but just save yourself some money and time and go for a quality well known brand/board

Bataleon board and bindings feel great, 3BT board feels assured to n the edges and turning is a dream. Gear arrived quickly with regular tracking updates and it was all well packaged, 100% recommended